Frequency report shows the actual answer total count and percentage for each
possible response in a question. For surveys, it will also shows how many participants had answered
and skipped a particular question.
Charting allows you to visualize a specific question's frequency report.
For each question in the frequency report, you can click on “show chart” to view
and visually compare data. Among the most popular charts are area, bar, column, pie, and line.
The settings section allows you to further configure your chart. You will have an option to display
the chart datapoint with the count number, percentage, both, or neither. There will be options
to sort your results. You will also be able filter insignificant results or combine them into one result
called "all other results".
Cross-tab report shows the relationship between two or more survey questions.
You can use this report to compare how two different groups of respondents answer
to the same question. From the below cross tab example, we can tell that every unsatisfied
customer has the age of between 26 and 36. While the age group “less than 18” is
more happy with the customer services. You can use this feature to plan for improvements
that will target specific groups of customers. These breakdown numbers are important
when analyzing the results. We want to provide you all possible tools to improve
your business bottom line.